2017 figures to be another big year for the Virtual Assistant. In 2016, more and more businesses contracted the services of virtual assistants. In fact, the largest companies in the United States has been integrating virtual assistants into the work force since 2014.
It is estimated that by 2020, more than 50% of US workforces will be composed of virtual assistants or home- based workers.
But just because business is hiring does not mean landing clients will be as easy as picking up daisies. Given the greater degree of involvement and responsibility virtual assistants have in business, expect clients to be more selective in the qualifying process.
Here are the top 5 traits clients will look for in a Virtual Assistant in 2017:
Self- Motivated. If you work from home, the client expects you to be more responsible with accomplishing your tasks.
You no longer have to deal with the inconvenience of the daily commute. You are no longer subject to office politics. You save more money.
These welcome changes should motivate you to perform better so you can build a successful, rewarding and dependable career as a Virtual Assistant.
Accountable. Business owners and companies are looking for leaders in 2017. They want people who are willing to take accountability for the decisions they make and the actions they take. Without accountability, it is difficult to progress forward.
A person who does not want to account for his actions will never make the decisions that matter. In the virtual world, in the absence of shared space collaboration, the Virtual Assistant must be willing to take charge of his or her areas of responsibility.
High Level of Technical Proficiency. Technology will continue to evolve in 2017. New programs and gadgets will be introduced. If your business wants to be competitive, you should be able to understand the new technology.
But if you are technologically challenged, it would be best to hire a Virtual Assistant who isn’t. Technology evolves to introduce greater efficiency. You need to integrate new technology into your business so you can survive and thrive.
Great Communication Skills. One of the challenges in the virtual world is communication. Even with the latest technology, there will always be obstacles to clear cut communication.
Perhaps it is because the virtual world creates new filters that diminishes its effectiveness. People may feel “safe” or “confident” working from the other side that he or she sees no urgency in clarification.
But mistakes can be costly and these often arise from misunderstandings. In 2017, the Virtual Assistant must have better communication skills and should not hesitate to seek clarification especially on key matters.
Highly Professional. It should go without saying that you should always conduct yourself as a professional every time you work with clients.
But given the large number of virtual assistants in the industry, conduct may distinguish you from everyone else.
Professional conduct includes the following:
- Being punctual
- Timely with deadlines
- Responds immediately
Do not get complacent just because you know there is great demand for virtual assistance services. On the contrary you should work harder and represent your profession in the best way possible.